All residents of our condominium building are absolutely delighted with the repairs, replacements, and upgrades performed by PTR Controlled Access, LLC on both gates earlier this month. Our gates are once again gliding smoothly and quietly on their new tracks; they are also opening and closing when they’re supposed to. I am grateful to Josh (Sales), Eric (Project Manager) and Chris/Kyle (Installations) for having collaborated on a multipronged approach to resolving our longstanding issues. The installers were knowledgeable, efficient and courteous; Chris was very informative, provided valuable feedback and answered all my questions. I would also like to commend Pam Pfeiffer, Director of Accounting, for her meticulous attention to detail in providing an itemized invoice summarizing everything done during our 4-day project. This was very helpful and much appreciated — it will serve as a valuable tool for future reference. We are impressed with PTR’s high standards and look forward to working with them in the future.
Board President, August 2019
World Aviation Forum
As a long term current client of PTR, I think of PTR as follows: P–Professional, T– Trusted and R– Reliable. The team at PTR is responsive and is always ready to step in to resolve simple and complex problems. The staff promptly answers their calls and dispatches a top notch team of technicians and access control specialists. They are our preferred service providers and problem solvers”
Jalal D. Haidar, Managing Director
Sugar Loaf Country Club
PTR recently replaced the long range RFID entry system at our community with a new Tagmaster system, along with new barrier arms at each of our eight vehicle lanes. The installation was done on schedule, within the quoted price, and has performed beyond our expectations. Although every large project can have unforeseen challenges, the project manager and technicians at PTR quickly responded to every question that arose, resulting in a great experience for our community.
Lloyd W. Duluth, GA
Build Contracting Group
It’s my pleasure to provide an endorsement for PTR Controlled Access LLC; I have used them for years and watched them grow from a small company to a much larger, thriving family-owned operation. It’s refreshing to do business with people who take pride in their work; I know I can always count on Tim and his team to submit competitive pricing while providing prompt service at critical times of crisis.
I trust PTR with all our controlled access projects because I know they will offer the latest options that continue to evolve with advanced technology in this field. They remain at the forefront of this market and keep me informed about developments. I call them every time to handle our controlled access requirements on our projects because, as a general contractor, I have other components I need to worry about. They are my EASY BUTTON!
Dana Frizzell Director of Operations
One Peachtree Battle HOA
I am a board member of One Peachtree Battle Homeowners Association. A few years ago, our gate broke down. We called the company that had been fixing our gate and were informed that the repair could be made in two weeks or, if we paid extra for the fabrication and shipping, one week. The homeowners in our association are very safety conscious. They even like to hire a courtesy officer during the evening and night hours if the gate is open. I had heard good things about PTR so I gave Tim Pfeiffer a call. He was able to locate the parts in the Atlanta metro area and complete the repairs the following morning. This not only saved us time, but also money! We then hired PTR to take care of our preventive maintenance. Their techs who come out are professional, efficient, timely and communicate well.
Andrea Hospodar Board Member
PTR has been a trusted vendor for Community Management Associates (CMA) for over ten years. Their response time, service and attention to detail far surpasses any other controlled access vendor in the industry. PTR’s pricing is extremely competitive and they are available for emergencies after hours.They offer products, training and warranties to our customers to ensure complete satisfaction by the end user. I would recommend PTR and their highly trained staff for all your access control needs.
Michele Richards VP