Although the automated gate industry has seen many great technological advances in recent years, one area that remains a constant is the need for professional, timely and responsive service and maintenance of our customers’ gates.
At PTR , we recognize that all gate systems systems will require service, repair or maintenance at some point and PTR Controlled Access is committed to providing quality service to all facets of our customer base including single and multi-family residential, commercial, and industrial properties. Our fully trained service staff has many years of experience in servicing and repairing all brands of commercial-grade gate equipment and accessories. Our technicians are outfitted with fully equipped service vehicles stocked with the tools, parts, and equipment necessary to get our customers’ gates back up and running with minimal delay.
As important as the quality of the actual repair service may be, we also recognize that timely customer interaction with our customers is a critical part of a well- run service department. Our employees are trained and committed to keeping our customers fully advised of the status and potential cost of the service being provided.